We have real-world experience in providing and analyzing usable research across a broad range of technology markets, including:

• Software—communications and productivity software, enterprise applications, middleware—both usage and development
• Networks—architecture; high-end, midrange and small business infrastructure hardware; management and antivirus software
• IT clients—desktop PCs and Macs, tablet PCs and handheld devices
• Wireless—wireless LANs, wide-area wireless and telecommunications
• Printing and imaging—enterprise imaging and printing, commercial/production digital printing and copying
• Services—integration, consulting, hosting and applications services, technical support and developer support
• Technology channels—reseller channels, e-tailers, "big box" and consumer electronics retail